Privacy Policy
Matthew’s Moving Service (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from you in several ways, including when you request a quote, schedule a move, contact us, or interact with our website.
Personal information may include your name, phone number, email address, billing address, service address, move details, and payment-related information. We only collect information that is reasonably necessary to provide our moving and related services.
Non-personal information may include browser type, device information, IP address, pages visited, and usage data. This information is collected automatically through cookies and similar technologies to help us improve our website and services.
How We Use Your Information
We use the information we collect to provide, operate, and improve our services. This includes processing quotes and bookings, communicating with you about your move, responding to inquiries, and delivering customer support.
Your information may also be used for internal purposes such as scheduling, logistics, quality assurance, training, analytics, and improving our operational efficiency. With your consent where required, we may use your contact information to send service updates, promotions, or important notices.
Sharing of Information
Matthew’s Moving Service does not sell, rent, or trade your personal information. We may share your information with trusted third parties only as necessary to operate our business and deliver services, such as payment processors, scheduling software providers, insurance providers, or subcontractors assisting with your move.
We may also disclose information when required by law, regulation, legal process, or to protect the rights, property, or safety of our company, employees, customers, or others.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You may choose to disable cookies through your browser settings; however, doing so may limit certain website features.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we take data protection seriously, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of your data. You may also opt out of receiving promotional communications at any time by following the unsubscribe instructions or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Matthew’s Moving Service
[Newark New Jersey]
[(862) 246 – 8981]
[Insert Email Address]